Frequently asked questions about contacting PMI

Contact us

• What should I do if I have a complaint about one of PMI's products?

  Contact our customer services team so that we can address your complaint.

• I’m a journalist or media representative who wants to contact PMI. Who can I speak to?

  Visit our Media Center for further information, including press releases, assets, and press office contacts.

• How can I find a Philip Morris International affiliate in my local market?

  Visit our markets section to find your local office.

• I’m a supplier and want to contact Philip Morris International's accounts payable team. How can I find the right team?

  Please find details on our Suppliers’ Toolkit page in our Suppliers’ section.

• Is Philip Morris International (PMI) on social media?

  Yes, we are on Facebook, LinkedIn, (X) Twitter and YouTube.

• I’m interested in investing in Philip Morris International. Where can I find out more?

  Visit our Investor Relations section on our website.